Samsung is one the best TV brands in the world. Reliance Digital is one of the best digital retailers too. So, when you deal with both of these, you would assume that you would have a best customer experience while buying a flagship TV. Well think again!
Here is the overall experience and what happened so far.
Experience Summary:
Even after paying full payment, working and waiting for almost 4 months with Reliance and Samsung, as a customer, I still don't have a working TV at my home.Since the TV with Dirty Screen Effect (DSE) was delivered, I'm struggling for months to get the product replaced. The bad panel TV in my living room makes a very painful experience.
My buying experience extended for 2 months and service experience is going on for more than 2 months. Read on to know more...